Process Drives Reskilling
Peggy and Paul Vragel, president, 4aBetterBusiness, talk about how everybody in an organization needs reskilling and process thinking needs to be pervasive. He says these are common misconceptions: change cannot happen quickly and people are resistant to change. Employees can be part of the solution, not part of the problem. Even more, if you are going to automate something, you need to understand that a whole lot better.